![]() ![]() ![]() ♺lcohol: Beer, wine and liquor from BevMo & more Grocery: Fulfill your weekly grocery list, from produce to diapers.Restaurants: Food delivery from local & national restaurants.Plus, enjoy $0 delivery fees for your first month. With more than 310,000 menus and 55,000+ grocery, alcohol & retail stores across 4,000+ cities in the U.S., Canada, and Australia, you’ll find the best of your neighborhood as you shop and order online. DoorDash offers the greatest online selection of your favorite restaurants and stores, facilitating delivery of freshly prepared meals, groceries, alcohol, OTC medicines, flowers & more. If you’ve been burned by outages before, consider taking a screenshot of the order information so you can finish the order when an outage happens.Delivery anywhere you are. DoorDash shouldn’t penalize you for any issues that are caused by an outage, so don’t worry too much about your completion rate if you have to drop a delivery. In reality most deliveries can’t be completed during an outage. But during a widespread outage you’ll likely face long hold times. In that case, you can try calling customer service at 85 for help completing the order. Try to take a photo of the delivery to protect yourself from any fraudulent claims.īut the much more common scenario during an outage is that you haven’t arrived at the restaurant, or you don’t know the customer’s address. When the app comes back online, you can let support know that you finished the order. If you already picked up the food and you know where to deliver it, go ahead and complete the delivery. One upside: If you have the food in hand but no delivery address, it could be yours to keep. In some situations you can complete the order, but in others you’ll have to let the delivery go. The most challenging situation during an outage is having the app go down while you’re mid order. ![]() What to do if DoorDash goes down mid order ![]() Wait it out, or reposition to a different area. If they’re not, you’re probably experiencing a slow day. To reassure yourself that there isn’t an outage, check out Reddit or DownDetector to see if others are experiencing an outage. With so many variables in the delivery marketplace you can expect an unusually slow day every now and then. Typically, you’ll know the app is not down when you’re able to log in and no error messages appear. Is the app down, or is it just a slow day? It can be hard to tell, especially with DoorDash going down as often as it does. Here’s a common scenario: You’re on a busy lunch shift expecting nonstop work, and for some reason 40 minutes has gone by without a single order. Not getting any orders: Is it an app problem, or a slow day? They may be able to tell you if the issue is with you, or if it’s a broader outage. You can also try contacting DoorDash at 85.
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